Some things are better left unseen: Toward more effective communication and team performance in video-mediated interactions

作者：

Highlights：

• Studied effects of video-mediation design features on virtual team performance.

• Changing whether users could see their own video feeds or not affected performance.

• Teams performed significantly better when individuals could not see their own feeds.

• Individuals were more satisfied when they did not see their own video feeds.

• Video communication systems should include functionality to disable self-viewing.

摘要

•Studied effects of video-mediation design features on virtual team performance.•Changing whether users could see their own video feeds or not affected performance.•Teams performed significantly better when individuals could not see their own feeds.•Individuals were more satisfied when they did not see their own video feeds.•Video communication systems should include functionality to disable self-viewing.

论文关键词：Computer-mediated interaction,Virtual collaboration,Distributed teams,Video-mediated communication

论文评审过程：Received 20 December 2016, Revised 2 March 2017, Accepted 18 March 2017, Available online 22 March 2017, Version of Record 26 March 2017.

论文官网地址：https://doi.org/10.1016/j.chb.2017.03.039