Why do you keep doing that? The biasing effects of mental states on IT continued usage intentions
作者：
Highlights：
• Expectation-Confirmation provides a framework to understand the bias effects on IT continued use decisions.
• Evidence of the biasing role of psychological states on perceptions of IT and decisions toward continued use.
• Technology addiction drives an upward bias of the users' perceptions toward their IT use experience.
• Technostress drives a downward bias of the users' perceptions toward their IT use experience.
摘要
•Expectation-Confirmation provides a framework to understand the bias effects on IT continued use decisions.•Evidence of the biasing role of psychological states on perceptions of IT and decisions toward continued use.•Technology addiction drives an upward bias of the users' perceptions toward their IT use experience.•Technostress drives a downward bias of the users' perceptions toward their IT use experience.
论文关键词：Continued use,Cognitive dissonance,Expectation-confirmation,Addiction,Technostress,Affect,Satisfaction
论文评审过程：Received 18 December 2016, Revised 7 March 2017, Accepted 11 March 2017, Available online 15 March 2017, Version of Record 26 March 2017.
论文官网地址：https://doi.org/10.1016/j.chb.2017.03.027
