Modelling the relationship between design/performance factors and perceptual features contributing to Quality of Experience for mobile Web browsing

作者：

Highlights：

• Study (n=77) to assess impact of design/performance factors on Web browsing QoE.

• Various content types on smartphone and tablet devices addressed.

• Factors: loading time, aesthetics, number of taps, quality of Web site information.

• Impact on perceived loading time, aesthetics, usability, quality of information.

• Linear regression models proposed to quantify addressed relations.

摘要

•Study (n=77) to assess impact of design/performance factors on Web browsing QoE.•Various content types on smartphone and tablet devices addressed.•Factors: loading time, aesthetics, number of taps, quality of Web site information.•Impact on perceived loading time, aesthetics, usability, quality of information.•Linear regression models proposed to quantify addressed relations.

论文关键词：Quality of experience,Mobile Web browsing,Aesthetics,Usability,Quality of information,Loading time,Perception,Feature

论文评审过程：Received 18 April 2016, Revised 28 February 2017, Accepted 22 April 2017, Available online 22 April 2017, Version of Record 4 May 2017.

论文官网地址：https://doi.org/10.1016/j.chb.2017.04.046