Exploring the forms of sociality mediated by innovative technologies in retail settings

作者：

Highlights：

• Evaluation of new forms of sociality in technology-enriched stores.

• Digital media use in store responds to a need for advice and trust.

• Emerging shopping experiences echo the principles of ’network sociality’.

摘要

•Evaluation of new forms of sociality in technology-enriched stores.•Digital media use in store responds to a need for advice and trust.•Emerging shopping experiences echo the principles of ’network sociality’.

论文关键词：Shopping experience,Retailing,Consumer-computer interaction,Interactive technologies,Sociality

论文评审过程：Received 1 December 2016, Revised 3 February 2017, Accepted 12 February 2017, Available online 13 February 2017, Version of Record 16 October 2017.

论文官网地址：https://doi.org/10.1016/j.chb.2017.02.036