Influence of parasocial relationship between digital celebrities and their followers on followers’ purchase and electronic word-of-mouth intentions, and persuasion knowledge
作者:
Highlights:
• Parasocial relationships affected followers' purchase and eWOM intentions.
• Followers' empathy and low self-esteem influenced parasocial relationships.
• Persuasion knowledge negatively affected followers' purchase and eWOM intentions.
• Parasocial relationships had moderating effects.
• Parasocial relationships reduced the negative effects of persuasion knowledge.
摘要
•Parasocial relationships affected followers' purchase and eWOM intentions.•Followers' empathy and low self-esteem influenced parasocial relationships.•Persuasion knowledge negatively affected followers' purchase and eWOM intentions.•Parasocial relationships had moderating effects.•Parasocial relationships reduced the negative effects of persuasion knowledge.
论文关键词:Digital celebrity's SNS advertising,Parasocial relationships between digital celebrities and their followers,Empathy,Persuasion knowledge,Purchase intention,Electronic word-of-mouth intention
论文评审过程:Received 3 January 2018, Accepted 23 May 2018, Available online 24 May 2018, Version of Record 5 June 2018.
论文官网地址:https://doi.org/10.1016/j.chb.2018.05.029