Persuaded by the machine: The effect of virtual nonverbal cues and individual differences on compliance in economic bargaining

作者:

Highlights:

• Virtual agents' touch and facial cues promoted compliance in economic bargaining.

• Agent's unfair offers induced greater cardiac response than fair or generous offers.

• Touch and facial cues did not affect fairness-related cardiac response.

• Touch affected compliance most in people with low justice sensitivity and BAS.

• Facial expressions affected compliance most in people with high BIS.

摘要

•Virtual agents' touch and facial cues promoted compliance in economic bargaining.•Agent's unfair offers induced greater cardiac response than fair or generous offers.•Touch and facial cues did not affect fairness-related cardiac response.•Touch affected compliance most in people with low justice sensitivity and BAS.•Facial expressions affected compliance most in people with high BIS.

论文关键词:Interpersonal touch,Facial expression,Compliance,Decision-making,Virtual agent

论文评审过程:Received 14 March 2018, Revised 22 May 2018, Accepted 9 June 2018, Available online 12 June 2018, Version of Record 15 June 2018.

论文官网地址:https://doi.org/10.1016/j.chb.2018.06.012