The importance of procedural justice in Human–Machine Interactions: Intelligent systems as new decision agents in organizations

作者：

Highlights：

• Procedural justice fosters beneficial attitudes and behaviors in organizations.

• Procedural justice diminishes harmful behaviors in organizations.

• Type of decision agent (human/intelligent system) does not moderate justice effects.

• Procedural justice is important, no matter who has made the decision.

摘要

•Procedural justice fosters beneficial attitudes and behaviors in organizations.•Procedural justice diminishes harmful behaviors in organizations.•Type of decision agent (human/intelligent system) does not moderate justice effects.•Procedural justice is important, no matter who has made the decision.

论文关键词：Procedural justice,Human–machine interaction,Decision agent,Source of justice,Employee behavior and attitudes,Experimental vignette study

论文评审过程：Received 20 March 2018, Revised 29 May 2018, Accepted 20 July 2018, Available online 23 July 2018, Version of Record 29 July 2018.

论文官网地址：https://doi.org/10.1016/j.chb.2018.07.022