Exploring why people spend more time shopping online than in offline stores
作者:
Highlights:
• Search effort in an online environment differs from that in an offline environment.
• Laboratory-based experimental method to imitate real search conditions.
• The main reason is the difference in perceived search costs and price sensitivity in online.
摘要
•Search effort in an online environment differs from that in an offline environment.•Laboratory-based experimental method to imitate real search conditions.•The main reason is the difference in perceived search costs and price sensitivity in online.
论文关键词:Search effort,Perceived search costs,Price sensitivity,Motivation,Search behavior
论文评审过程:Received 14 September 2018, Revised 22 January 2019, Accepted 25 January 2019, Available online 25 January 2019, Version of Record 28 January 2019.
论文官网地址:https://doi.org/10.1016/j.chb.2019.01.029