The effect of conversational agent skill on user behavior during deception

作者：

Highlights：

• People type differently when conversing with conversational agents that have more human-like conversational skill.

• People show strategic behavior to conceal their deception when conversing with a more human-like conversational agent.

• Conversational agents that indicate understanding affect behavior more than agents that merely have variety in responses.

摘要

•People type differently when conversing with conversational agents that have more human-like conversational skill.•People show strategic behavior to conceal their deception when conversing with a more human-like conversational agent.•Conversational agents that indicate understanding affect behavior more than agents that merely have variety in responses.

论文关键词：Conversational agents,Relevance,Deception,Conversational skill,Chatbots

论文评审过程：Received 14 June 2018, Revised 25 March 2019, Accepted 26 March 2019, Available online 29 March 2019, Version of Record 3 April 2019.

论文官网地址：https://doi.org/10.1016/j.chb.2019.03.033