Evaluating E-learning systems success: An empirical study
作者：
Highlights：
• Study on evaluating e-learning systems success in one of the UK universities.
• Four approaches for evaluating e-learning systems success.
• A comprehensive model based on DeLone & McLean IS model, TAM, e-learning satisfaction models and e-learning quality models.
• Seven quality factors are success determinants: system, information, service, educational, support, learner, and instructor.
• Determinants of e-learning benefits are: perceived usefulness, perceived satisfaction, and use.
摘要
•Study on evaluating e-learning systems success in one of the UK universities.•Four approaches for evaluating e-learning systems success.•A comprehensive model based on DeLone & McLean IS model, TAM, e-learning satisfaction models and e-learning quality models.•Seven quality factors are success determinants: system, information, service, educational, support, learner, and instructor.•Determinants of e-learning benefits are: perceived usefulness, perceived satisfaction, and use.
论文关键词：E-Learning,E-learning success,E-learning evaluation,DeLone and McLean information systems success model,TAM,E-learning satisfaction
论文评审过程：Received 27 March 2019, Revised 28 June 2019, Accepted 6 August 2019, Available online 9 August 2019, Version of Record 21 August 2019.
论文官网地址：https://doi.org/10.1016/j.chb.2019.08.004
