Gaps between actual and ideal personal information management behavior

作者:

Highlights:

• New perspective on gaps between actual and ideal PIM behavior.

• Questionnaire including a set of 25 PIM practices built and validated.

• Significant gaps are found between actual and ideal PIM use of PIM practices.

• Gaps are larger for women and change with age.

• Negative feelings caused by large gaps should be addressed in platform design.

摘要

•New perspective on gaps between actual and ideal PIM behavior.•Questionnaire including a set of 25 PIM practices built and validated.•Significant gaps are found between actual and ideal PIM use of PIM practices.•Gaps are larger for women and change with age.•Negative feelings caused by large gaps should be addressed in platform design.

论文关键词:Personal information management,PIM typology,PIM behavior,PIM practices,Actual/ideal behavior

论文评审过程:Received 30 April 2019, Revised 20 January 2020, Accepted 3 February 2020, Available online 7 February 2020, Version of Record 13 February 2020.

论文官网地址:https://doi.org/10.1016/j.chb.2020.106292