Merging and synchronizing corporate and personal voice agents: Comparison of voice agents acting as a secretary and a housekeeper

作者：

Highlights：

• The merged VA performed best based on efficiency and satisfaction.

• The familiar VAs (interconnected) were the second best-performing VAs.

• Users held positive and cautious attitudes towards VAs in general.

摘要

•The merged VA performed best based on efficiency and satisfaction.•The familiar VAs (interconnected) were the second best-performing VAs.•Users held positive and cautious attitudes towards VAs in general.

论文关键词：Voice agents,Human-computer interaction,Trust in voice agents,Cooperate network,Enterprise information system

论文评审过程：Received 18 September 2019, Revised 26 February 2020, Accepted 3 March 2020, Available online 4 March 2020, Version of Record 17 March 2020.

论文官网地址：https://doi.org/10.1016/j.chb.2020.106334