COVID-19 crisis and digital stressors at work: A longitudinal study on the Finnish working population
作者：
Highlights：
• This longitudinal study analyzed the impact of the COVID-19 crisis on stress effects of social media communication at work.
• The study introduces the social media communication at work during a crisis model.
• Coping during a crisis is aided by work–life border management, existing work resources and psychological well-being.
• Social media communication at work increased during the crisis and predicted higher technostress.
• Workers accustomed to using SMC at work before the crisis coped better than others did.
摘要
•This longitudinal study analyzed the impact of the COVID-19 crisis on stress effects of social media communication at work.•The study introduces the social media communication at work during a crisis model.•Coping during a crisis is aided by work–life border management, existing work resources and psychological well-being.•Social media communication at work increased during the crisis and predicted higher technostress.•Workers accustomed to using SMC at work before the crisis coped better than others did.
论文关键词：COVID-19,Disasters,Social media,Technology,Technostress,Work exhaustion
论文评审过程：Received 2 October 2020, Revised 27 April 2021, Accepted 1 May 2021, Available online 5 May 2021, Version of Record 13 May 2021.
论文官网地址：https://doi.org/10.1016/j.chb.2021.106853
