Readers' perceptions of self-harm messages on social media

作者:

Highlights:

• Considered the digital self-harm phenomenon on the social media.

• Studied how readers after reading self-harm message perceived author's motives and message credibility, and their reaction.

• Readers' perception and responses after reading self-harm message was compared to that of retaliatory message.

• Revealed readers view self-harm message's authors as seeking emotional support and less as entertaining others.

• Empathy is more important than sympathy in provoking readers' support intention towards authors.

摘要

•Considered the digital self-harm phenomenon on the social media.•Studied how readers after reading self-harm message perceived author's motives and message credibility, and their reaction.•Readers' perception and responses after reading self-harm message was compared to that of retaliatory message.•Revealed readers view self-harm message's authors as seeking emotional support and less as entertaining others.•Empathy is more important than sympathy in provoking readers' support intention towards authors.

论文关键词:Digital self-harm,Social media,Stimulus-organism-response framework,Self-harm message credibility,Online sympathy,Online empathy,Support intention

论文评审过程:Received 7 June 2021, Revised 8 November 2021, Accepted 20 January 2022, Available online 24 January 2022, Version of Record 31 January 2022.

论文官网地址:https://doi.org/10.1016/j.chb.2022.107209