Exploring conversation topics in conversational artificial intelligence–based social mediated communities of practice

作者：

Highlights：

• This study adopted ecologically valid social media data to identify motivations and topics regarding conversational AI use.

• Online members share their motivations (functional, hedonic, and social) for interacting with conversational AI.

• Online members are collaborative learners who discuss issues and problem solving regarding conversational AI use.

摘要

•This study adopted ecologically valid social media data to identify motivations and topics regarding conversational AI use.•Online members share their motivations (functional, hedonic, and social) for interacting with conversational AI.•Online members are collaborative learners who discuss issues and problem solving regarding conversational AI use.

论文关键词：Artificial intelligence,Communities of practice,Conversational AI,Latent dirichlet allocation,Uses and gratifications

论文评审过程：Received 24 January 2022, Revised 20 April 2022, Accepted 6 May 2022, Available online 11 May 2022, Version of Record 17 May 2022.

论文官网地址：https://doi.org/10.1016/j.chb.2022.107326