“Alexa, can we design gamification without a screen?” - Implementing cooperative and competitive audio-gamification for intelligent virtual assistants

作者:

Highlights:

• Motivational effects of gamification are analyzed in the context of IVAs.

• A between-subjects experiment with cooperative and competitive groups was executed.

• Results show gamification can raise motivation and performance for screenless IVAs.

• The cooperative and competitive groups' performance and motivation did not differ.

• Results suggest gamification does not require a visual component to be successful.

摘要

•Motivational effects of gamification are analyzed in the context of IVAs.•A between-subjects experiment with cooperative and competitive groups was executed.•Results show gamification can raise motivation and performance for screenless IVAs.•The cooperative and competitive groups' performance and motivation did not differ.•Results suggest gamification does not require a visual component to be successful.

论文关键词:Gamification,Motivation,Performance,Intelligent virtual assistant,Amazon Alexa,Voice user interfaces

论文评审过程:Received 17 July 2021, Revised 10 June 2022, Accepted 15 June 2022, Available online 18 June 2022, Version of Record 22 June 2022.

论文官网地址:https://doi.org/10.1016/j.chb.2022.107362