I feel you: Mixed-methods study of social support of loneliness on twitter

作者：

Highlights：

• We examine the responses to self-disclosures of loneliness on Twitter in 2019-2021.

• Expressions of loneliness and their replies increased during the social distancing.

• Users with larger social networks in terms of followers received more replies.

• Posts with positive words, and directed to specific users also received more replies.

• Most replies provided emotional and esteem support, few provided informational one.

摘要

•We examine the responses to self-disclosures of loneliness on Twitter in 2019-2021.•Expressions of loneliness and their replies increased during the social distancing.•Users with larger social networks in terms of followers received more replies.•Posts with positive words, and directed to specific users also received more replies.•Most replies provided emotional and esteem support, few provided informational one.

论文关键词：Loneliness,Self-disclosure,Social networking sites,Computer-mediated communication,Twitter,Social support

论文评审过程：Received 11 April 2022, Revised 1 July 2022, Accepted 6 July 2022, Available online 12 July 2022, Version of Record 20 July 2022.

论文官网地址：https://doi.org/10.1016/j.chb.2022.107389