Anthropomorphic response: Understanding interactions between humans and artificial intelligence agents

作者：

Highlights：

• Anthropomorphic response (AR) comprises anthropomorphic perceptions and behaviors.

• AR involves both the AI agent's features and the user's features.

• AR is built on the appearance and the intelligence of an AI agent.

• Users' tendency interacts with the AI agent's appearance and intelligence.

• AI agents with no appearance result in higher AR than with poor appearance.

摘要

•Anthropomorphic response (AR) comprises anthropomorphic perceptions and behaviors.•AR involves both the AI agent's features and the user's features.•AR is built on the appearance and the intelligence of an AI agent.•Users' tendency interacts with the AI agent's appearance and intelligence.•AI agents with no appearance result in higher AR than with poor appearance.

论文关键词：Anthropomorphic response,Anthropomorphism,Artificial intelligence,Human and nonhuman interaction,Perceived cognitive intelligence,Perceived emotional intelligence

论文评审过程：Received 25 March 2022, Revised 7 July 2022, Accepted 2 October 2022, Available online 11 October 2022, Version of Record 21 October 2022.

论文官网地址：https://doi.org/10.1016/j.chb.2022.107512