How live Twitter commentaries by professional sports clubs can reveal intergroup dynamics

作者：

Highlights：

• Social media can both decrease and increase polarization between social groups.

• Communicative behaviors associated with intergroup conflict are ingroup favoritism and outgroup derogation.

• We propose that bias in social-media use can be assessed by focusing on live Twitter commentaries posted by sports clubs.

• We analyzed Twitter commentaries from soccer clubs in the Dutch Eredivisie (2019/20 season; 232 games, Ntweets = 13,789).

• Our results showed that these Twitter commentaries reflected ingroup favoritism, but not outgroup derogation.

摘要

•Social media can both decrease and increase polarization between social groups.•Communicative behaviors associated with intergroup conflict are ingroup favoritism and outgroup derogation.•We propose that bias in social-media use can be assessed by focusing on live Twitter commentaries posted by sports clubs.•We analyzed Twitter commentaries from soccer clubs in the Dutch Eredivisie (2019/20 season; 232 games, Ntweets = 13,789).•Our results showed that these Twitter commentaries reflected ingroup favoritism, but not outgroup derogation.

论文关键词：Social media,Intergroup communication,Soccer,Social identity theory,Basking in reflected glory (BIRGing),Cutting off reflected failures (CORFing)

论文评审过程：Received 15 November 2021, Revised 26 August 2022, Accepted 9 October 2022, Available online 14 October 2022, Version of Record 20 October 2022.

论文官网地址：https://doi.org/10.1016/j.chb.2022.107528