A blackboard model of reasoning in product liability claims evaluation

摘要

The “SKADE 2” is a blackboard system that evaluates product liability claims and makes settlement decisions. The system has three knowledge sources, namely, Legal, Insurance Adjuster, and Manager. The combined expertise from each of these is required to analyze a product liability claim. A control component coordinates the communication between the various knowledge sources on the blackboard. Based on the latest changes to the data or in the hypotheses, it selects and executes the next knowledge source. The model described here reproduces the domain's decision makers' reasoning processes.