Recommendations for enhancing the usability and understandability of process mining in healthcare

作者：

Highlights：

• Process mining enables evidence-based process improvement in healthcare.

• Limited uptake of process mining techniques in healthcare organizations.

• Paper presents recommendations to enhance usability and understandability.

• Ten recommendations for process mining researchers and the community.

• Three recommendations for healthcare organizations and system vendors.

摘要

•Process mining enables evidence-based process improvement in healthcare.•Limited uptake of process mining techniques in healthcare organizations.•Paper presents recommendations to enhance usability and understandability.•Ten recommendations for process mining researchers and the community.•Three recommendations for healthcare organizations and system vendors.

论文关键词：Process mining,Healthcare processes,Event log,Process execution data,Health information system,Hospital information system,Process analysis,Process improvement

论文评审过程：Received 18 March 2020, Revised 19 July 2020, Accepted 22 September 2020, Available online 28 September 2020, Version of Record 2 October 2020.

论文官网地址：https://doi.org/10.1016/j.artmed.2020.101962