Understanding what patients think about hospitals: A deep learning approach for detecting emotions in patient opinions
作者:
Highlights:
• Study on how patients express their opinions over hospitals
• Deep learning architecture for detecting multiple emotions
• Labelling patient reviews with multiple emotions
• Medicine-based vs. general-domain word embeddings
摘要
•Study on how patients express their opinions over hospitals•Deep learning architecture for detecting multiple emotions•Labelling patient reviews with multiple emotions•Medicine-based vs. general-domain word embeddings
论文关键词:Multiple emotion classification,Patient feedback,Multichannel,Bidirectional gated recurrent unit,Convolutional neural network
论文评审过程:Received 22 August 2021, Revised 2 March 2022, Accepted 4 April 2022, Available online 8 April 2022, Version of Record 11 April 2022.
论文官网地址:https://doi.org/10.1016/j.artmed.2022.102298