Knowledge-support systems

摘要

The social role of information technology is analysed in order to provide a framework for reasonable requirements for knowledge support systems. The many different scientific and engineering communities targeted on the development of specific knowledge support technologies are noted, and the problems of integrating developments from different communities are highlighted. The architectures of current integrated knowledge support systems are analysed within the social framework and the strengths and weaknesses of current modules are evaluated. Major system developments in recent years are used to exemplify the analysis, and expected directions for future development are outlined. The framework, analyses and examples are used to define a structured requirements specification for future research and development related to knowledge support systems.