Knowledge management fit and its implications for business performance: A profile deviation analysis

摘要

Knowledge management (KM) has been regarded as a critical issue for the practitioners and academicians in these years. Studies mentioned that human resource management (HRM) plays an important role in implementing knowledge management activities. Meanwhile, the importance of information technology management (ITM) in facilitating effective KM practices has also been recognized. Therefore, in the case of KM strategy must align with HRM strategy, ITM must be integrated into this relationship to achieve organizational outcomes. Top managers from 173 organizations completed the research questionnaire. Performance implications of fit are examined using profile deviation analysis. Findings showed that the holistic perspective of fit among KM strategy, ITM strategy, and HRM strategy demonstrates a significant impact on business performance.