Integrating expert systems and decision-support systems: principles and practice

摘要

Commercial applications of artificial-intelligence technology often entail integration between information systems already in use and AI programs that are usually expert systems. Substantial problems arise in the different phases of the integration process.An expert system was developed that performed reasoning in the field of financial decision making, and it was embedded in a decision-support system that was already in use in a multinational manufacturing company. The first part of the paper presents a schematic representation of some problems with decision-support systems, and discussion of how knowledge-based systems could be used to solve them. The second part of the paper describes the methodological approach, and actual experience in the development of the project.