Supporting healthcare management decisions via robust clustering of event logs

作者：

Highlights：

• We present an effective way to summarize patients’ pathways.

• A new spectral approach that emphasizes robustness is proposed for trace clustering.

• The method is applied to the emergency department of a public hospital.

摘要

•We present an effective way to summarize patients’ pathways.•A new spectral approach that emphasizes robustness is proposed for trace clustering.•The method is applied to the emergency department of a public hospital.

论文关键词：Process mining,Clustering,Robustness,Knowledge discovery,Healthcare management

论文评审过程：Received 8 August 2014, Revised 22 February 2015, Accepted 13 April 2015, Available online 18 April 2015, Version of Record 13 May 2015.

论文官网地址：https://doi.org/10.1016/j.knosys.2015.04.012