The City Trip Planner: An expert system for tourists

摘要

Over the last few years, advanced digital applications have become available to tourists. Some of these offer the possibility of creating personalised routes. This paper introduces a tourist expert system, called the City Trip Planner, that allows planning routes for five cities in Belgium. It is implemented as a web application that takes into account the interests and trip constraints of the user and matches these to a database of locations in order to predict personal interests. A fast and effective planning algorithm provides an on-the-fly suggestion of a personal trip for a requested number of days, taking into account opening hours of attractions and time for a (lunch) break. The expert system is discussed in detail. Usage statistics and user feedback demonstrate that it is highly appreciated by tourists.