Human Capital valuation and return of investment on corporate education

摘要

This paper presents the Attitude, Skills, Knowledge, and Experience–Knowledge Value Added (ASKE-KVA) methodology developed from the designed Individual Technical Competence (ITC) of a value chain to assess changes in the Human Capital of a company. It is based on the Knowledge Value Added (KVA) method, which proposes the use of a proxy variable for measuring the flow of knowledge used in a key Process. This variable creates a relationship between the company’s financial results and the resources used in each of the business processes. The KVA method uses an indicator that measures the result of knowledge per unit (Kμ), which transforms costs and investments in the same unit. The ASKE-KVA methodology expands the previous concept, using fuzzy logic to measure the flow of knowledge associated with each ITC and, therefore, making it possible to obtain the return on investment of a particular business process.