Predicting the helpfulness of online reviews using multilayer perceptron neural networks

作者：

Highlights：

• The study shows a prediction model of helpfulness using neural networks.

• The determinants include product, review, and textual characteristics.

• The results of study will identify helpful online review by using determinants.

摘要

•The study shows a prediction model of helpfulness using neural networks.•The determinants include product, review, and textual characteristics.•The results of study will identify helpful online review by using determinants.

论文关键词：Neural networks,Helpfulness,Prediction model,Determinants of helpfulness

论文评审过程：Available online 25 October 2013.

论文官网地址：https://doi.org/10.1016/j.eswa.2013.10.034