Exploring smart phone improvements based on a hybrid MCDM model

作者：

Highlights：

• Smart phone improvement is a problem requiring hybrid MCDM.

• Hybrid MCDM can be used to handle the complex interaction problems in real world.

• DEMATEL can be used to solve the interrelationship problems.

• DANP and VIKOR can be used to identify the influential weights and gaps respectively.

• The results can provide the best way to improve existing smart phone processes.

摘要

•Smart phone improvement is a problem requiring hybrid MCDM.•Hybrid MCDM can be used to handle the complex interaction problems in real world.•DEMATEL can be used to solve the interrelationship problems.•DANP and VIKOR can be used to identify the influential weights and gaps respectively.•The results can provide the best way to improve existing smart phone processes.

论文关键词：Improvement model,Smart phone,DEMATEL,ANP,DANP (DEMATEL-based ANP),VIKOR

论文评审过程：Available online 13 January 2014.

论文官网地址：https://doi.org/10.1016/j.eswa.2013.12.052