Trace retrieval for business process operational support

作者:

Highlights:

• We propose a case based retrieval approach to business process operational support.

• We mine a tree structure from the log, allowing for a quick retrieval.

• We provide the tree as input to a novel automaton-based query answering algorithm.

• The tool allows to search for traces exhibiting complex query patterns.

• The tool proved to be efficient in the experiments.

摘要

•We propose a case based retrieval approach to business process operational support.•We mine a tree structure from the log, allowing for a quick retrieval.•We provide the tree as input to a novel automaton-based query answering algorithm.•The tool allows to search for traces exhibiting complex query patterns.•The tool proved to be efficient in the experiments.

论文关键词:Trace retrieval,Case based reasoning,Operational support

论文评审过程:Received 28 July 2015, Revised 2 December 2015, Accepted 3 December 2015, Available online 15 December 2015, Version of Record 3 March 2016.

论文官网地址:https://doi.org/10.1016/j.eswa.2015.12.002