Applying a linguistic multi-criteria decision-making model to the analysis of ICT suppliers’ offers

作者：

Highlights：

• Analysing ICT suppliers’ offers in contracting processes is crucial.

• A Linguistic Multi-Criteria Decision-Making model is proposed to do it.

• A fast and objective decision-making is achieved using a user-friendly tool.

• The model is validated by applying it to a real case study in the ICT sector.

• The main advantages of applying this model are presented.

摘要

•Analysing ICT suppliers’ offers in contracting processes is crucial.•A Linguistic Multi-Criteria Decision-Making model is proposed to do it.•A fast and objective decision-making is achieved using a user-friendly tool.•The model is validated by applying it to a real case study in the ICT sector.•The main advantages of applying this model are presented.

论文关键词：Multi-criteria decision-making,Fuzzy linguistic modelling,Analysis of offers,Information and communication technologies

论文评审过程：Received 6 October 2015, Revised 11 March 2016, Accepted 12 March 2016, Available online 17 March 2016, Version of Record 6 April 2016.

论文官网地址：https://doi.org/10.1016/j.eswa.2016.03.025