Using context for online customer re-identification

作者:

Highlights:

• Plain contextual approach does not always outperform un-contextual one.

• Comparison depends on effects of contextual variable on customers’ behavior.

• Using different contexts for different users lead to best performance.

• We propose plain and “smart” contextual re-identification approaches.

• Framework for selecting the best performing contextual approach for re-identification.

摘要

•Plain contextual approach does not always outperform un-contextual one.•Comparison depends on effects of contextual variable on customers’ behavior.•Using different contexts for different users lead to best performance.•We propose plain and “smart” contextual re-identification approaches.•Framework for selecting the best performing contextual approach for re-identification.

论文关键词:Customer identification,Context,Customer modeling

论文评审过程:Received 25 December 2015, Revised 24 March 2016, Accepted 1 August 2016, Available online 5 August 2016, Version of Record 10 August 2016.

论文官网地址:https://doi.org/10.1016/j.eswa.2016.08.004