Can competitive advantage be achieved through knowledge management? A case study on SMEs
作者:
Highlights:
• A tripartite model in context of Malaysian SMEs using PLS-SEM-ANN analysis.
• Knowledge management and competitive advantage mediated by technological innovation.
• KM and TI spending are directly proportional to each other.
• KM spending, especially on knowledge dissemination, may lead to stronger CA.
摘要
•A tripartite model in context of Malaysian SMEs using PLS-SEM-ANN analysis.•Knowledge management and competitive advantage mediated by technological innovation.•KM and TI spending are directly proportional to each other.•KM spending, especially on knowledge dissemination, may lead to stronger CA.
论文关键词:Knowledge management,Technological innovation,Competitive advantage,Artificial neural network,SMEs
论文评审过程:Received 4 January 2016, Revised 10 August 2016, Available online 11 August 2016, Version of Record 18 August 2016.
论文官网地址:https://doi.org/10.1016/j.eswa.2016.08.042