Can competitive advantage be achieved through knowledge management? A case study on SMEs

作者:

Highlights:

• A tripartite model in context of Malaysian SMEs using PLS-SEM-ANN analysis.

• Knowledge management and competitive advantage mediated by technological innovation.

• KM and TI spending are directly proportional to each other.

• KM spending, especially on knowledge dissemination, may lead to stronger CA.

摘要

•A tripartite model in context of Malaysian SMEs using PLS-SEM-ANN analysis.•Knowledge management and competitive advantage mediated by technological innovation.•KM and TI spending are directly proportional to each other.•KM spending, especially on knowledge dissemination, may lead to stronger CA.

论文关键词:Knowledge management,Technological innovation,Competitive advantage,Artificial neural network,SMEs

论文评审过程:Received 4 January 2016, Revised 10 August 2016, Available online 11 August 2016, Version of Record 18 August 2016.

论文官网地址:https://doi.org/10.1016/j.eswa.2016.08.042