An expert system for extracting knowledge from customers’ reviews: The case of Amazon.com, Inc.

作者：

Highlights：

• A system for the prediction of the success of products available on Amazon.

• Prediction based on the feedbacks of the users.

• A system that outperforms existing state of the art techniques.

• A system based on the concept of semantics.

• A system able to process a large amount of data in an acceptable amount of time.

摘要

•A system for the prediction of the success of products available on Amazon.•Prediction based on the feedbacks of the users.•A system that outperforms existing state of the art techniques.•A system based on the concept of semantics.•A system able to process a large amount of data in an acceptable amount of time.

论文关键词：Genetic programming,Semantics,E-commerce,Customers’ feedback

论文评审过程：Received 12 September 2016, Revised 4 April 2017, Accepted 5 May 2017, Available online 6 May 2017, Version of Record 11 May 2017.

论文官网地址：https://doi.org/10.1016/j.eswa.2017.05.008