Virtual organizational design laboratory: Agent-based modeling of the co-evolution of social service delivery networks with population dynamics
作者：
Highlights：
• Intelligent agents can recreate complex interactions of a service delivery network.
• Virtual research laboratories allow exploring organizational design policies.
• Design of experiments validate design factors affecting emergent network behaviors.
• Supports teaching and learning of implications of system architecture decisions.
• Dynamics of markets’ demography affect network performance and survivability.
摘要
•Intelligent agents can recreate complex interactions of a service delivery network.•Virtual research laboratories allow exploring organizational design policies.•Design of experiments validate design factors affecting emergent network behaviors.•Supports teaching and learning of implications of system architecture decisions.•Dynamics of markets’ demography affect network performance and survivability.
论文关键词：Service systems engineering,Complex adaptive systems,Virtual laboratory,Organizational design,Service delivery network
论文评审过程：Received 24 June 2017, Revised 12 January 2018, Accepted 13 January 2018, Available online 16 January 2018, Version of Record 6 February 2018.
论文官网地址：https://doi.org/10.1016/j.eswa.2018.01.018
