A fuzzy TOPSIS method for performance evaluation of reverse logistics in social commerce platforms

作者：

Highlights：

• Evaluated reverse logistics in the social commerce platform.

• Developed and used fuzzy TOPSIS in conjunction with FLINTSTONES.

• Identified the important determinants (criteria) for effective reverse logistics.

• Helped companies devise decision strategies for sustainable reverse logistics.

摘要

•Evaluated reverse logistics in the social commerce platform.•Developed and used fuzzy TOPSIS in conjunction with FLINTSTONES.•Identified the important determinants (criteria) for effective reverse logistics.•Helped companies devise decision strategies for sustainable reverse logistics.

论文关键词：Fuzzy sets,Reverse logistics,Social commerce,TOPSIS,Sensitivity analysis,FLINTSTONES

论文评审过程：Received 10 November 2017, Revised 1 March 2018, Accepted 2 March 2018, Available online 8 March 2018, Version of Record 20 March 2018.

论文官网地址：https://doi.org/10.1016/j.eswa.2018.03.003