Extracting useful software development information from mobile application reviews: A survey of intelligent mining techniques and tools
作者：
Highlights：
• Reviewing state-of-the-art studies relevant to mining user feedbacks.
• Identification of review mining techniques reported in the literature.
• Identification of software tools to support user feedback mining.
• Identification of mobile app development topics discussed in reviews.
• Discussing challenges and open problems in the area.
摘要
•Reviewing state-of-the-art studies relevant to mining user feedbacks.•Identification of review mining techniques reported in the literature.•Identification of software tools to support user feedback mining.•Identification of mobile app development topics discussed in reviews.•Discussing challenges and open problems in the area.
论文关键词：Mobile application review,App review,App review mining, app development,Intelligent app review mining tools,Intelligent app review mining techniques
论文评审过程：Received 31 August 2017, Revised 15 March 2018, Accepted 30 May 2018, Available online 9 June 2018, Version of Record 9 July 2018.
论文官网地址：https://doi.org/10.1016/j.eswa.2018.05.037
