Balanced scorecard-based analysis about European energy investment policies: A hybrid hesitant fuzzy decision-making approach with Quality Function Deployment

作者：

Highlights：

• Evaluation of the performance results of the European energy investment policies.

• An integrated multidimensional quality measurement approach.

• The QFD is adopted to the multidimensional performance measurement.

• Analysis of dimensions and criteria are carried out by MCDA methods with hesitant FSs.

• The use of hesitant fuzzy sets is aimed at modelling group hesitation of appraisers.

摘要

•Evaluation of the performance results of the European energy investment policies.•An integrated multidimensional quality measurement approach.•The QFD is adopted to the multidimensional performance measurement.•Analysis of dimensions and criteria are carried out by MCDA methods with hesitant FSs.•The use of hesitant fuzzy sets is aimed at modelling group hesitation of appraisers.

论文关键词：Quality Function Deployment,Hesitant fuzzy sets,MCDA,Policy making

论文评审过程：Received 4 April 2018, Revised 30 July 2018, Accepted 31 July 2018, Available online 4 August 2018, Version of Record 14 August 2018.

论文官网地址：https://doi.org/10.1016/j.eswa.2018.07.072