Process mining techniques and applications – A systematic mapping study
作者：
Highlights：
• 1278 papers explored to define a map containing research topics of the area.
• Main topics are discovery algorithms, conformance checking, architecture and tools.
• Identification of the most applied process mining algorithms.
• View of the application domains among different business segments.
• Main application domains are healthcare, information technology, and manufacturing.
摘要
•1278 papers explored to define a map containing research topics of the area.•Main topics are discovery algorithms, conformance checking, architecture and tools.•Identification of the most applied process mining algorithms.•View of the application domains among different business segments.•Main application domains are healthcare, information technology, and manufacturing.
论文关键词：Process mining,Workflow mining,Process mining applications,Process mining case studies
论文评审过程：Received 19 February 2019, Revised 6 May 2019, Accepted 7 May 2019, Available online 11 May 2019, Version of Record 24 May 2019.
论文官网地址：https://doi.org/10.1016/j.eswa.2019.05.003
