A new model for evaluating subjective online ratings with uncertain intervals

作者:

Highlights:

• A decision maker (DM) observes the numerical value assigned by raters to an alternative.

• The DM defines an uncertain interval within which the evaluation observed is contained.

• Its width depends on the subjective perception differences between the DM and the raters.

• The DM may improve upon an uncertain evaluation by retrieving more uncertain information.

• Several scenarios are built based on the capacity of the DM to fully assimilate uncertainty.

摘要

•A decision maker (DM) observes the numerical value assigned by raters to an alternative.•The DM defines an uncertain interval within which the evaluation observed is contained.•Its width depends on the subjective perception differences between the DM and the raters.•The DM may improve upon an uncertain evaluation by retrieving more uncertain information.•Several scenarios are built based on the capacity of the DM to fully assimilate uncertainty.

论文关键词:Uncertainty,Online search,Subjective perception,Linguistic evaluations,Heuristics

论文评审过程:Received 10 May 2018, Revised 25 July 2019, Accepted 26 July 2019, Available online 27 July 2019, Version of Record 30 July 2019.

论文官网地址:https://doi.org/10.1016/j.eswa.2019.112850