The evolution of knowledge navigator model: The construction and application of KNM 2.0

作者：

Highlights：

• Knowledge Navigator Model proposed in 2009 has been practically promoted in Taiwan.

• This study described the evolution of KNM to become KNM 2.0.

• KNM 2.0 covers the contemporary topics such as big data and KM performance.

• Qualitative and quantitative research methods were conducted to construct KNM 2.0.

• The results of a 139 cases survey revealed the applicability of KNM 2.0.

摘要

•Knowledge Navigator Model proposed in 2009 has been practically promoted in Taiwan.•This study described the evolution of KNM to become KNM 2.0.•KNM 2.0 covers the contemporary topics such as big data and KM performance.•Qualitative and quantitative research methods were conducted to construct KNM 2.0.•The results of a 139 cases survey revealed the applicability of KNM 2.0.

论文关键词：KM maturity model,Knowledge navigator model,Big data,KM performance

论文评审过程：Received 14 June 2019, Revised 14 January 2020, Accepted 15 January 2020, Available online 27 January 2020, Version of Record 5 February 2020.

论文官网地址：https://doi.org/10.1016/j.eswa.2020.113209