Methodology for assessing the contribution of knowledge services during the new product development process to business performance

作者：

Highlights：

• Contributions of knowledge-intensive services in new product development are assessed.

• Variables from the services across new product development stages are correlated.

• Variable importance is assessed alleviating the correlation effect among variables.

• A case of the services from a public research organization in Korea was studied.

摘要

•Contributions of knowledge-intensive services in new product development are assessed.•Variables from the services across new product development stages are correlated.•Variable importance is assessed alleviating the correlation effect among variables.•A case of the services from a public research organization in Korea was studied.

论文关键词：Knowledge intensive service,Public research institute,Innovation process,New product development,Variable importance

论文评审过程：Received 19 May 2019, Revised 18 October 2019, Accepted 6 August 2020, Available online 13 August 2020, Version of Record 10 February 2021.

论文官网地址：https://doi.org/10.1016/j.eswa.2020.113860