Mining multi-brand characteristics from online reviews for competitive analysis: A brand joint model using latent Dirichlet allocation

作者:

Highlights:

• Online review analysis helps us understand users’ needs and attitudes.

• We propose BJ-LDA model to analyse online reviews for multi brands simultaneously.

• This model captures general aspects with users’ opinions about multi-brands.

• It also captures specific aspects with users’ opinions within individual brands.

• Based on model results, we can get a deeper understanding of brand competition.

摘要

•Online review analysis helps us understand users’ needs and attitudes.•We propose BJ-LDA model to analyse online reviews for multi brands simultaneously.•This model captures general aspects with users’ opinions about multi-brands.•It also captures specific aspects with users’ opinions within individual brands.•Based on model results, we can get a deeper understanding of brand competition.

论文关键词:Brand competitive analysis,Latent Dirichlet allocation,Sentiment analysis,Reviews mining

论文评审过程:Received 6 February 2021, Revised 8 March 2022, Accepted 16 March 2022, Available online 21 March 2022, Version of Record 24 March 2022.

论文官网地址:https://doi.org/10.1016/j.elerap.2022.101141