How your colleagues’ reputation impact your patients’ odds of posting experiences: Evidence from an online health community
作者:
Highlights:
• We looked into the role of reputation in healthcare.
• We used the data of a large online health community.
• We found the moderation effect of a physician’s colleagues’ reputation.
摘要
•We looked into the role of reputation in healthcare.•We used the data of a large online health community.•We found the moderation effect of a physician’s colleagues’ reputation.
论文关键词:Online health communities,Physician reputational colleagues’ reputation,Patients’ treatment experience,Brand extension
论文评审过程:Received 30 January 2015, Revised 10 January 2016, Accepted 13 January 2016, Available online 23 January 2016, Version of Record 1 February 2016.
论文官网地址:https://doi.org/10.1016/j.elerap.2016.01.002