Design for the pricing strategy of return-freight insurance based on online product reviews

作者:

Highlights:

• Return-freight insurance, which compensates insured the loss of online product return-freight charge.

• Product-fit uncertainty must be considered when analyze return-freight insurance pricing strategy.

• The relationship between return-freight insurance premium and product-fit uncertainty is not a positive correlation.

• The insurer’s profit does not always increase as the return-freight insurance premium grows.

• Moral hazard should be considered as an important constraint in the design of insurance pricing strategy.

摘要

•Return-freight insurance, which compensates insured the loss of online product return-freight charge.•Product-fit uncertainty must be considered when analyze return-freight insurance pricing strategy.•The relationship between return-freight insurance premium and product-fit uncertainty is not a positive correlation.•The insurer’s profit does not always increase as the return-freight insurance premium grows.•Moral hazard should be considered as an important constraint in the design of insurance pricing strategy.

论文关键词:Return-freight insurance,Online product review,Product fit uncertainty,Return policy

论文评审过程:Received 19 May 2016, Revised 21 April 2017, Accepted 1 May 2017, Available online 29 May 2017, Version of Record 16 August 2017.

论文官网地址:https://doi.org/10.1016/j.elerap.2017.05.001