Social commerce development in emerging markets
作者:
Highlights:
• This study explores the development of a new form of social commerce in emerging markets.
• Analysis of growth from three aspects; social, technical and socio-technical was explored.
• Finding suggests that form factors are an important part of the development of social commerce.
• Familiarity and trust play a major role in mediating exchange between sellers and buyers.
• Finally, Word of Mouth plays a vital role in building trust and intention to search for products.
摘要
•This study explores the development of a new form of social commerce in emerging markets.•Analysis of growth from three aspects; social, technical and socio-technical was explored.•Finding suggests that form factors are an important part of the development of social commerce.•Familiarity and trust play a major role in mediating exchange between sellers and buyers.•Finally, Word of Mouth plays a vital role in building trust and intention to search for products.
论文关键词:Electronic commerce,Emerging markets,Instagram,Social commerce,Social media,Social networks
论文评审过程:Received 22 December 2017, Revised 23 December 2017, Accepted 23 December 2017, Available online 26 December 2017, Version of Record 4 January 2018.
论文官网地址:https://doi.org/10.1016/j.elerap.2017.12.008