Understanding the determinants of mobile banking adoption: A longitudinal study in Brazil

作者:

Highlights:

• This paper analyzes Mobile Banking use and its determinants with a longitudinal approach in Brazil.

• Sample is comprised of observations from two different periods.

• Trust, ease of use, social influence, and task characteristics related to Mobile Banking adoption.

• These results were robust to additional sub-samples generated through bootstrap procedure.

摘要

•This paper analyzes Mobile Banking use and its determinants with a longitudinal approach in Brazil.•Sample is comprised of observations from two different periods.•Trust, ease of use, social influence, and task characteristics related to Mobile Banking adoption.•These results were robust to additional sub-samples generated through bootstrap procedure.

论文关键词:Emerging technologies,Innovation,Longitudinal analysis,Mobile banking,Social influence,Trust

论文评审过程:Received 13 July 2017, Revised 6 May 2018, Accepted 6 May 2018, Available online 9 May 2018, Version of Record 15 May 2018.

论文官网地址:https://doi.org/10.1016/j.elerap.2018.05.002