E-government adoption in sub-Saharan Africa

作者:

Highlights:

• The study tested the unified model of e-government adoption (UMEGA) in South Africa, a sub-Saharan country.

• UMEGA was extended with factors relevant for e-government adoption.

• All the UMEGA constructs performed as theorized, except for effort expectancy.

• Trust of government and trust in the Internet influenced behavioral intention.

• Computer-self efficacy influenced attitudes toward using e-government services.

摘要

•The study tested the unified model of e-government adoption (UMEGA) in South Africa, a sub-Saharan country.•UMEGA was extended with factors relevant for e-government adoption.•All the UMEGA constructs performed as theorized, except for effort expectancy.•Trust of government and trust in the Internet influenced behavioral intention.•Computer-self efficacy influenced attitudes toward using e-government services.

论文关键词:Adoption,E-government,Modified UMEGA,Sub-Saharan Africa,South Africa,Survey methods,Unified model of electronic government adoption (UMEGA)

论文评审过程:Received 9 February 2018, Revised 27 May 2018, Accepted 27 May 2018, Available online 29 May 2018, Version of Record 30 May 2018.

论文官网地址:https://doi.org/10.1016/j.elerap.2018.05.012