Exploring mHealth monitoring service acceptance from a service characteristics perspective

作者：

Highlights：

• This study examined impacts of service characteristics on mHealth app use intention.

• This study conducted a well-designed survey in China to test the research model.

• The results show that affective attitude but not cognitive attitude transfers the effects of service matching and competence to use intention.

• The results also show that service relevance negatively moderates the relationship between affective attitude and use intention.

摘要

•This study examined impacts of service characteristics on mHealth app use intention.•This study conducted a well-designed survey in China to test the research model.•The results show that affective attitude but not cognitive attitude transfers the effects of service matching and competence to use intention.•The results also show that service relevance negatively moderates the relationship between affective attitude and use intention.

论文关键词：mHealth,Cognitive attitude,Affective attitude,Service matching,Service competence,Service relevance

论文评审过程：Received 18 January 2017, Revised 19 June 2018, Accepted 19 June 2018, Available online 20 June 2018, Version of Record 6 July 2018.

论文官网地址：https://doi.org/10.1016/j.elerap.2018.06.003